Changes to Planning and Heritage Services Offered

Changes to Planning and Heritage Services Offered
Posted on 03/27/2020

The City of Charlottetown Planning and Heritage department is adjusting its services, heeding the advice of Municipal Affairs and the Chief Public Health Officer. Contractors, developers, property owners and other members of the public are asked to review the following information and get in touch with the City’s Planning and Heritage department at 902-629-4158, prior to commencing any work:

  • The Planning and Heritage department continues to accept applications for development, building, and sign permits. Applications can be found under the Business and Development section. A drop-off box is located at Charlottetown City Hall (199 Queen Street) in the front entrance, Mon – Fri, 8 a.m. – 4:30 p.m. Applications can be submitted by email ( or by regular post to: Planning and Heritage, 233 Queen Street, Charlottetown, PE, C1A 4B9. Permits will be processed to avoid the potential of a future backlog, but may not be issued immediately based on public health concerns.

  • The Chief Public Health Officer has indicated that existing construction projects may continue if related to important infrastructure and if stopping construction would create health or safety risks. Permits may still be issued for emergency life safety issues and important infrastructure. Applications in Charlottetown are being assessed on a case-by-case basis.

  • Special public meetings of Planning and Heritage may be considered. The public will be notified if a special public meeting has been deemed necessary. The Public Meeting of Council that was scheduled for March 30 has been postponed.

  • The Planning and Heritage department will continue to receive preliminary project applications, zoning reviews, subdivision applications or property information letters. These will be processed, but pending public health concerns may not be issued immediately.

    Planning and Heritage staff continue to do research, draft and review policies, conduct essential building inspections for safety purposes, and review applications. Staff are working remotely, where possible, and those who are not able to work remotely have enhanced workspace sanitization, and are practicing social distancing.

    The temporary change in the services offered by the department is in support of the efforts of public health authorities in curving the spread of COVID-19.

    Anyone with questions relating to Planning and Heritage, can contact the department between the hours of 8 a.m. and 4 p.m., Mon-Fri, at: 902-629-4158.

    For information on the recommendations from public health authorities as well as the most up-to-date information about COVID-19, visit: or call 1-800-958-6400.