City Hall and Administrative Offices Reopen

City Hall and Administrative Offices Reopen to the Public
Posted on 05/28/2020
The City of Charlottetown’s Administrative Offices, including City Hall, MacAleer Drive City Works Garage, Charlottetown Police Services, and the Planning and Heritage Office will reopen to the public on Monday, June 1 with business hours between 8 a.m. and 4 p.m., Monday to Friday.

Those entering City facilities are asked to observe the directional signage on site and maintain physical distancing. Anyone entering City facilities and requiring access beyond the reception and payment counters are asked to check in with the receptionist before accessing other areas. Tender openings will resume in-person with physical distancing observed, but those attending a tender opening must check in with reception first.

The Visitor Information Centre located on the main level of City Hall will reopen to the public on Thursday, July 2. Brochures and tourism literature will not be available until the area has opened to the public.

For Utility bills and other payments, staff will accept debit, credit card or cheque. Payments will continue to be accepted online. For information on paying Utility bills, visit: and for information on paying tickets, visit:

Rain barrels are sold out, but those who purchased one in 2020 are asked to visit City Hall (199 Queen Street) to pay and receive a receipt. The receipt will be required for pickup on Saturday, June 6 from 9 a.m. to 2 p.m. at 12 MacAleer Drive (City Works Garage). Anyone interested in a rain barrel for next year can call 902-629-4014 to be added to the 2021 wait list.

Regular monthly Council meetings will take place at 5 p.m., year-round. The next monthly meeting is scheduled for Monday, June 8.

Council meetings and standing committee meetings will continue to be streamed online for the public and the media to access. At this time, and until further notice, the public and media will not be able to attend these meetings in person. To maintain physical distancing, capacity limits have been set for meeting rooms.

Live streaming of meetings is accessible via the City’s website at The meeting calendar, agendas and Council meeting packages are also available online under the Mayor and Council section of the City’s website.

Anyone experiencing symptoms of COVID-19, such as fever, sore throat or new or worsening cough, should not enter public spaces and should contact their family physician or nurse practitioner, 8-1-1, or 1-833-533-9333. Residents looking to report someone not following Public Health recommendations and directives should call the Province of PEI at 1-800-958-6400.

For more information about the Province’s Renew PEI plan, visit: