New Engagement Platform

City Launches New Engagement Platform –
Posted on 06/22/2022
Residents invited to have their say on what matters to them most

The City of Charlottetown has launched a new digital engagement platform – Its purpose is to make it easier for residents to connect with the City and share feedback on the major projects, plans and initiatives that matter to them most.

Building on the City’s Community Engagement Framework, the new tool gives residents another way to have their say on key projects and initiatives. Charlottetown Hall was created using the Engagement HQ platform from Bang the Table, a leading digital engagement company that specializes in municipal community engagement. The dedicated platform will feature projects, plans and initiatives and provide registered participants the ability to interact with the City directly, ask questions, submit ideas, respond to surveys and more.
“I am excited to see the launch of the City’s new engagement platform. Charlottetown Hall will allow for greater dialogue and exchange of ideas between Council, City staff, stakeholders and members of the public,” said Mayor Philip Brown. “This platform gives residents timely access to information and the ability to provide open feedback on City initiatives. This is an exciting new step for the City and all of it’s residents.”

Residents are encouraged to register online at to learn more and participate in the City’s current engagement opportunities. Feedback collected through Charlottetown Hall, along with the traditional methods for community engagement such as public meetings and open houses, will be used by City staff and Council to help make informed, evidence-based decisions.

“Charlottetown Hall will increase our ability to communicate directly with the residents of Charlottetown at a time when accessibility and responsiveness from our government is paramount,” added Kevin Ramsay, Ward 5 Councillor and Chai of the City’s Strategic Priorities and Intergovernmental Cooperation Committee. “I look forward to the opportunities this new platform will create, and I am excited to augment the City’s engagement capabilities.”

Community engagement contributes to the success of City businesses and its continual improvement. Feedback and citizen engagement are vitally important to the delivery of municipal programs and services. The City is committed to improving the customer experience and making information on key projects and initiatives more accessible.

“Charlottetown Hall, the City’s new digital engagement platform, brings our engagement efforts to a new level,” said Interim CAO Donna Waddell. “Now more than ever, it is important that we hear from residents on what matters to them most in order to continually improve our programs and services.”

Currently, residents are invited to learn more and contribute to the development of the City’s new Strategic Plan. The online survey is now live, and residents are invited to have their say. The survey can be completed here and will be open until Friday, June 24 at 4:00 p.m. (AT). Residents are also invited to participate in the community open house on Wednesday, June 22, from 6:00 p.m. to 8:00 p.m. at the Rodd Charlottetown.

Upcoming topics featured on the new platform will include the Official Plan, Integrated Community Sustainability Plan, Belvedere Roundabout and more.

To register, and to learn more about the City’s new digital engagement platform, Charlottetown Hall, visit

For more information about the City of Charlottetown’s community engagement efforts and activities, visit