Service Update

Job Action Update



The City of Charlottetown is working to ensure essential services will continue after a strike has been called by the union representing the City’s water and sewer workers. During this job action, there will be NO IMPACT to water quality as we continue to focus on maintaining services for residents while continuing negotiations in good faith. The City respects the collective bargaining process and is committed to reaching a fair and responsible agreement.

We appreciate the public’s patience and understanding, and we thank all staff for their continued professionalism and dedication to serving Charlottetown residents. Residents who have water and sewer concerns should continue to contact the City at its service numbers during regular business hours at 902-629-4014. For after hours emergencies, residents should call 902-626-2100.

FAQs



How will the strike impact residents?

Residents should not see any immediate disruption to essential services such as water supply, sewer function or emergency response. Some non-urgent maintenance work may be delayed, but the City is prioritizing all critical tasks to ensure public safety and service continuity.

The City has activated its contingency plans, which involve a combination of management staff and qualified contractors where appropriate. These plans ensure that essential operations continue and that water and wastewater services are maintained at safe and acceptable levels.

Will I continue to receive water and sewer services?
 
Yes. The City continues to monitor water quality and system performance, and can confirm that water remains safe to drink, bathe in and use for everyday purposes. Water is being treated and tested as usual. Emergency procedures for sewer backups or water main breaks are in place and active.

How long will the strike last?

The City has been negotiating with an offer that balances the needs of employees with our responsibility to manage taxpayer dollars. We’re committed to seeking a resolution and we will work to ensure water and sewer services will continue for the duration of the strike.