Contact Us

Emergency Contacts:

In an event of an emergency, contact 911
Police non-emergency line: 902-629-4172
Fire non-emergency line: 902-629-4083

To report a water leak or watermain break, fire hydrant issues, sewer backup or a missing manhole cover, contact: 902-629-4014 during regular business hours. After business hours, contact: 902-626-2100.

To report a pothole, catch basin problem, or issue with City infrastructure, during regular business hours, contact: 902-894-5208. After business hours, contact: 902-628-5039. 

For questions about the City's winter operations outside of regular business hours, contact: 902-629-6916.

General Inquiries:

For general inquires please contact the main Switchboard at 902-566-5548, or by email or use the employee directory below to email a Charlottetown representative.

Hours of Operation:

City Hall Administrative Offices Winter Hours (effective October to end of May): 8:30 a.m. - 5 p.m

City Hall Administrative Offices Summer Hours: Council adopted summer hours of operation for the City's administrative offices that mirror the hours of operation for the Province of PEI. For the months of June, July, August and September, the summer hours for City of Charlottetown's administrative offices are: 8 a.m. - 4 p.m.

Our mailing address is:
PO Box 98
Charlottetown, PE 
C1A 7K2 
Civic Address:
199 Queen Street
Charlottetown, PE 
C1A 4B7 
Planning and Heritage Department
233 Queen Street
Charlottetown, PE
C1A4B9