Pay My Utility Bill

Effective April 4, 2022:

To view your account information, sign up for e-billing (paperless) or make a one-time payment for water and sewer bills visit: 

Notice: Effective April 1, 2022 account numbers have been updated. New account numbers are displayed on your statement beginning with the letter A (i.e. A123456). Please use this new account number to set up e-billing and online payments at the link above.

Or, use one of the other payment methods below:
  1. Pay online through your financial institution by adding the Charlottetown Water and Sewer Utility as a payee.
  2. Visit City Hall (199 Queen Street) between the hours of 8:00 am and 4:30 pm., Monday – Friday to pay in person via Visa, Mastercard, Debit, cash or cheque.
  3. Pay by money order or bank draft.
  4. Pay by cheque via Canada Post mail (make cheque payable to - Charlottetown Water and Sewer Utility):
Attn: Water and Sewer Department – Finance
PO Box 98
Charlottetown, PE C1A 7K2
Telephone: 902-629-4005 or 902-629-4007