Public Access to City Facilities
Effective at noon on December 21, 2020, and until January 11, 2021, municipal buildings in Charlottetown are open to the public with capacity limitations designed to ensure the health and safety residents, City Staff, and Council remains the top priority. For full details, visit the latest in News and Notices.
Effective December 18, 2020, and until January 11, 2021, Simmons Sports Centre and the Cody Banks Arena will be open to user groups with adjusted COVID-19 protocols. During this time, only two cohorts of 50 will be permitted and this is limited to up to 50 on the ice (Zone 1) and up to 50 getting ready in the dressing rooms to go on the ice (Zone 2). Spectators in the stands will not be permitted (Zones 3 and 4). For more details on this announcement, check out the latest in the News and Notices Section.
Accessing City Services
- Residents are encouraged to use online municipal resources and tools, where available. The main switchboard (902-566-5548) is available to the public Monday to Friday from 8 a.m. to 4:30 p.m. to direct questions to the appropriate department.
- A full staff directory by department is available by clicking the Contact Us tab. The City of Charlottetown is committed to assisting residents and providing required services.
- A drop box has been installed at inside the first door at City Hall for anyone looking to deliver documents and/or applications for processing. There are three slots available: Planning, tender documents, and bill payments/mail. The drop-box is available Monday - Friday from 8 a.m. to 4:30 p.m.
Council Meetings
- Essential meetings of Council, including standing committees, are being held by alternate means including video/conference call and live streaming. The public is encouraged to check the meeting calendar prior to attending. The calendar is available under the Mayor and Council tab. To access meetings streamed live, visit the Live Streaming webpage under the Mayor and Council section of the website.
The City will continue to share regular updates to keep residents up-to-date on any changes to municipal programs and services.