In-Person Payments Temporarily Unavailable

In-Person Payments Temporarily Unavailable at City Hall
Posted on 07/30/2025
The City of Charlottetown is advising residents that due to the ongoing strike action taken by CUPE Local 830, the union representing its water and sewer workers, in-person bill payments at City Hall are temporarily unavailable.

Water and sewer payments can still be made in any of the following ways:

1. Pay online through your financial institution by adding the Charlottetown Water and Sewer Utility as a payee.

2. Pay by cheque via Canada Post. Cheques should be made payable to Charlottetown Water and Sewer Utility and mailed to:

Attn: Water and Sewer Department – Finance
PO Box 98
Charlottetown, PE C1A 7K2

3. Pay online at myaccount.charlottetown.ca. Here you can view your account information, sign up for e-billing (paperless) or make a one-time payment for water and sewer bills.

Parking tickets can be paid online and in-person at the Charlottetown Police Station, located at 10 Kirkwood Drive, between the hours of 8 a.m. and 4 p.m., Monday to Friday.

Residents who have water and sewer concerns should continue to contact the City at its service numbers during regular business hours at 902-629-4014. For after-hours emergencies, residents should call 902-626-2100. For further updates, residents can visit charlottetown.ca/serviceupdate.